Service concept: adhering to the service concept of consistently providing customers with reliable, punctual, high quality, technological competitiveness and flexible innovation.
Establish a good relationship with customers: besides focusing on products, customers will also pay attention to the culture of the enterprise, the concept of the enterprise, the service of the enterprise, and the establishment of a good relationship with customers is the basic guarantee for the success of enterprise marketing. They should establish the concept of consumers as the core, start from consumers, and run this concept throughout the whole process of enterprise production and operation. Establishing the management purpose of serving consumers wholeheartedly, recognizing that safeguarding consumers'interests is to safeguard their own interests, neglecting or even infringing on consumers' rights and interests is tantamount to suicide.
To serve with practical work action: We should not only advocate and display the professional ethics style of the working concept of "customer-oriented, dedicated service", but also apply practical work action to interpret the humanistic service spirit of "customer first". Under the premise of adhering to the principle of "Satisfactory Service is above everything", service work formulates personalized service to meet the needs of reality according to the changing environment.